It would be an understatement to call eClinicalWorks significant. It is one of the largest EHR providers operating today. However, there have to be some solid reasons why over 850,000 health care providers and more than 80,000 facilities depend on eClinicalWorks. This post will attempt to find that reason.
The most probable reason behind eClinicalWorks success is a combination of eClincalWorks pricing, features, and customer support.
With that said, let’s get right into it. First, we will take a look at its feature set, then eClinicalWorks reviews, and lastly, we will look at its pricing model.
E Clinical EMR offers a plethora of features that every modern practice requires. However, getting into them without a plan of action will confuse them.
So, instead, we will take a look at them as eClinicalWorks has packaged them. Electronic Health Records, Revenue Cycle Management, and Population Health Management.
eClinicalWorks ambulatory EHR solution comes with many features like appointment scheduling and reminders, telehealth, internal messenger, care planning, analytics, and more.
However, these are features that a lot of EHR systems offer. What sets eClinicalWorks apart is the quality of these features and how they integrate and work well with each other.
Lastly, eClinicalWorks is entirely interoperable with Prisma. Moreover, eClinicalWorks can be had in a completely mobile form as well and receives constant over-the-air updates.
All in all, eClinicalWorks EHR is a system designed to decrease the workload on providers by automating repetitive tasks. Documentation also comes with macros, and billing is far smoother than any other.
Revenue Cycle Management
eClicicalWorks RCM module is completely ungrateful with their EHR system. It comes equipped with claims processing and a dedicated clearinghouse, and the whole process is based on defined criteria and rules.
eClinicalWorks emphasizes transparency, and in their pursuit of being transparent with users, eClinicalWorks offers a dynamic dashboard with robust reporting tools. Moreover, checks come to the users, and eClinicalWorks take their cut of 2.9 percent after you get paid.
Population Health Management
Measuring the efficacy of care delivery is critical for ensuring that your practice meets your patients’ requirements. The Healthcare Effectiveness Data and Information Set (HEDIS) is an essential tool for Population Health planning.
eClinicalWorks’ HEDIS Analytics provides a collection of industry-standard performance metrics for evaluating care access and delivery, measuring compliance, and evaluating provider performance.
eClinicalWorks also comes equipped with transition care management and chronic care management. eClinicalWaorks population health management provides users tools that;
- Manage patients when they migrate from one care environment to another.
- Appointment tracking, which aids in ensuring prompt follow-up care following hospitalizations
- Assist assurance of patient safety, and reconcile medicines.
- Help improve your understanding of which patients are being hospitalized and for what reasons.
- Improve the ability to manage patient registration and program activities.
- Provides templates for 27 chronic diseases that have already been pre-generated.
- Come equipped with a built-in time tracker, which helps keep track of the time you spend on non-face-to-face care.
- Automate batch billing, which simplifies claim filing.
Reading user reviews is an excellent way for us to manage our expectations. By being aware of possible drawbacks, quirks, and faults, you’ll be better able to make a good decision.
With that said, instead of adding complete reviews here, I took up the labor of going through dozens of eClinicalWorks user reviews and creating a pros and cons list.
“The program is very appealing. It features a lot of great hues that are pleasing to the eye.”
An often overlooked aspect of an EHR solution is its interface. Having a good view is not a priority for anyone, and many do not consider its effects on productivity. However, colors and hues do affect users’ moods and sometimes even behavior.
“The documentation can be adapted to the practice.”
Customizability is critical functionality that all good EHRs need. Especially when it comes to documentation, all practices have a different workflow.
Instead of asking them to adjust their workflows to their EHRs, EHRs should be catered to other methods and their varying workflows. Customizability is the only way to do that.
“The software needs alot of mouse clicks to navigate.”
Perhaps it’s stuff like this that separates great EHRs from good ones. Few clicks not only translate into quicker navigation times in the traditional sense, but it also means that users can get to essential pages without having to memorize cumbersome paths.
Users have consistently complained about how difficult eClinicalWorks is to navigate through. Naturally, this leads to frustration, especially when it becomes a part of your daily routine.
eClinicalWorks Pricing and Demos
eClinicalWorks starts at 450 dollars a month, and this is only for an EHR solution. If you want practice management features, you can get a bundle that includes both EHR and PM, saving you 600 dollars a month.
Lastly, you can get their RCM as a standalone service as well. EClinicalWorks will take 2.9 percent of revenue as a fee. Note that all these packages are free of any startup costs.
More importantly, these are rates for single providers. If your practice has multiple providers, there will start to go up. Demos are readily available, and on top of overall demos, more specific ones that explain certain workflows are also available.
Final Words about eClinicalWorks
There’s a reason behind so many people picking eClicnicalWorks as their EHR. There has to be. After all, this is a big decision that directly affects how comfortable you’ll be at your job and the quality of care you’ll be able to provide.
In my opinion, eCinicalWorks has one significant thing going for it, it just works. I could not find a considerable number of users complaining about bugs or random crashes. Add on top of this a solid feature set. And also, add competitive pricing. That is a reason everybody loves this software.